FAQ’s

On this page you will find answers to some of my most commonly asked questions. If you have a question that you do not see answered here please feel free to email me and I’ll be sure to reply as soon as possible.

General

What types of massage do you do?

I am trained in general Swedish massage, sports massage, deep tissue, trigger point release, cupping, active release, myofascial release and lymphatic drainage. I also have specific training for pregnancy, infant, breast massage as well as treatment for the pelvic floor.

What ages do you normally treat?

We are able to treat all ages. I have experienced with newborn infants, children, teenagers, young adults all the way to the elderly.

Do I need a doctor’s note to see you?

You do not need a doctor’s referral to receive treatment. However some insurance companies do require a doctor’s referral in order to be covered under their plans. If you are unsure if this is a requirement for your plan it is best to call your insurance provider to confirm their requirements.

Are you a certified massage therapist?

I am a certified registered massage therapist (RMT). I graduated from the Canadian College of Massage and Hydrotherapy and I am registered with the Massage Therapy Association of Nova Scotia (MTANS).

What are you doing to help prevent the spread of COVID-19 between your clients?

We have taken the following steps in order to help prevent the spread of any communicable disease including the novel virus COVID-19.

  • Pre-screening of symptoms for clients 24 hrs before and just prior to their appointment
  • Daily screening of symptoms for the therapist
  • Wearing a new clean smock at each location
  • Having clean linins and equipment for each location
  • Using a new surgical mask at each location and having more available if needed
  • Following all industry standards for infection prevention, hand hygiene, cleaning and disinfection
  • Following all recommendations given out by public health and by our Chief Medical Officer of Health (CMOH)

About Massage

What is massage therapy?

Massage therapy is the manipulation of soft tissues and other structures in the body such as the skin, muscles, joints and connective tissue. Massage is a health care option that can help alleviate pain from every day stress and discomfort, sports or accidental injury as well as many other conditions.

What conditions benefit from massage therapy?

I think it would be easier to flip that question and ask; “Is there any conditions that massage therapy isn’t beneficial?” As more and more research is being done into the effects that massage has on the human body we are see a growing list of conditions and illnesses that are significantly benefited by regular massage therapy. I have included a list of conditions proven to have benefited by massage this list isn’t exhaustive:

  • Physical pain such as muscle tension and repetitive strain injuries
  • Chronic pain
  • Rotator cuff injuries, frozen shoulder
  • Sciatica
  • Tennis elbow
  • Anxiety and depression
  • PTSD
  • Headaches & migraines
  • Arthritis
  • Carpal tunnel
  • Post operative from surgury
  • Post cancer treatment
  • Hypertension
  • Fibromyalgia
Is massage just for relaxation, like a spa?

Massage therapy has numerous benefits; it’s not just for relaxation although that is one of its wonderful benefits! Massage therapy has been proven to help, reduce anxiety, decrease headaches and help the body heal quicker and more efficiently from injuries like sprains and strains.

Billing

Can you do direct billing?

I can direct bill to most major health insurance companies through the TELUS and Blue Cross provider portals! If your provider is not set up for direct billing please be prepared with n alternate form of payment. After your treatment you will be provided with a receipt, you can then make arrangements with your insurance company to be reimbursed for the treatment.

How much does my extended health care plan cover?

Coverage varies greatly between plans. It is best to call your insurance provider to find out how much coverage you have.

The Appointment

What to expect for my first appointment?

Upon my arrival I will introduce myself and confirm with you the length of treatment and price. You can then show me to the space designated for the day’s treatment. While I am setting up the space with my table and linens you will have an opportunity to complete a confidential health history if you were not able to complete one before your appointment. I will use this form with your assessment to help identify your individual needs. This assessment will include a discussion of your injury or condition, any symptoms you may be experiencing, an exam and some tests to help give a clearer picture of what is going on in your body.

The assessment typically takes around 10-15 minutes. After the assessment we will work together to create a treatment plan to help meet your goals of treatment.

How much space do I need?

Your massage can take place in many different locations living room, dining room, spare room or even your garden or deck! To ensure the best possible service for you we need a space of about 9ftx6ft. If you chose an outdoor location please let your therapist know beforehand and have shade available to protect yourself and your therapist from the sun.

Do I have to undress for a massage?

You can dress down based on your level of comfort and the situation. Sometimes it might be better to wear shorts and a tee-shirt or tank top because you are in sports setting; other times it common to receive treatment over a blouse and trousers in a professional setting.

Client safety
I have taken a few steps in order to ensure the safety of my clients.

  • Follow all industry, federal and provincial guidelines for infection prevention and control
  • Have an established policies and procedures for infection control
  • Clean criminal record check
  • Member in good standing with MTANS a provincial body for massage therapists

If you ever feel like you have had an interaction with a member of MTANS that you feel was somehow inappropriate it is your right to file a complaint. You can find further information here.
https://www.mtans.ca/site/complaints?nav=sidebar

Therapist safety
In order to maintain my own safety I ask that you wash your hands before and after treatment. You may also choose to wear a face mask and consider these questions before your appointment with me.

  1. Do you have current symptoms of COVID-19, such as:
    – fever, (i.e. chills, sweats)
    – cough or worsening of a previous cough
    – sore throat
    – headache e. shortness of breath
    – muscle aches g. sneezing
    – nasal congestion/runny nose
    – hoarse voice
    – diarrhea
    – unusual fatigue
    – loss of sense of smell or taste
    – red, purple or blueish lesions on the feet, toes, or fingers without clear cause
  2. Have you traveled outside of Nova Scotia within the last 14 days?
  3. Have you had unprotected close contact with individuals who have a confirmed or presumptive diagnosis of COVID-19 (e.g. individuals exposed without appropriate PPE in use)?

If you answer yes to any of the above questions or if you become symptomatic at any point prior to your scheduled appointment please call and let me know so we can make further arrangements for your appointment.

What can I expect with an infant massage class?

Group infant massage classes are usually 45-60 minutes, and are weekly for five weeks. During these classes you will learn a series of massage techniques for the whole body, these may help with gas, colic, constipation as well as help improve sleep and increase the calm alert stage for your baby. Most importantly you will learn to recognize your baby’s cues which help to promote bonding and attachment.

What if I have allergies or sensitivities to smell?

Butterfly Mobile Massage follows a sent free policy. Our therapists use sent free personal hygiene products. We use massage products that are hypoallergenic to prevent irritation to the skin and are sent free.

My loved one is bed ridden and needs help to get into their wheel chair to get around, they can’t get onto your table is that a problem?

It is always a possibility to treat the client where they are; we can treat clients in their wheel chair, arm chair or hospital style beds. Our goal is to make sure the client has access to the services we offer.

What do I need to do to prepare for a massage?

When you are preparing for your massage its important to make sure you clear your treatment space, try and make sure there is nothing for your therapist to trip on or injury themselves. Any animals should be kept out of the treatment space. Making sure you have 9ftx6ft for the table. Please have a clean hand towel and hand soap near the sink where your therapist is to wash their hands. Its important to leave a small garbage can by your door so your therapist can remove and dispose of their mask and any other PPE they must use. Please tie off and throw this bag out as soon as your therapist leaves, taking care to wash your hands after handling the garbage.

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